About Us

The family behind Lorenz Auto Care
At Lorenz Auto Care, we believe auto repair should be honest, convenient, and stress-free. Founded by Ben Lorenz, our locally owned mobile mechanic business was built on hard work, integrity, and treating customers the right way. Ben’s hands-on experience, honest approach, and commitment to quality have earned the trust of customers across Central Ohio.
We proudly provide mobile repairs, maintenance, diagnostics, diesel service, trailer repairs, and fleet maintenance directly at your home, workplace, or roadside. Whether it’s routine service or an unexpected breakdown, our goal is to make the repair process simple, transparent, and affordable.
At the end of the day, we’re more than just a repair service — we’re a family-oriented business that stands behind our work and genuinely cares about the people we serve. No pressure, no gimmicks, just dependable service you can count on.
Ben Lorenz, Lead Mechanic at Lorenz Auto Care, a mobile mechanic business.

Ben Lorenz - Owner

Meet the wrench behind Lorenz Auto Care! Ben is the owner and lead mechanic behind the business. Ben developed an interest in automotive repair at a young age and pursued it at the Delaware Area Career Center in the Automotive Technology lab during his junior and senior year of high school. He brings nearly 10 years of experience from a dealership, where he worked as a Certified Master Technician with an interest in diesel repair. Ben has experience across all makes and models.

In addition to automotive repair, Ben also has experience with tow-behind trailer maintenance and repair — helping keep you safe and road-ready wherever you’re headed.

We started this business in 2025 with one goal in mind: to provide our community and surrounding areas with reliable, honest, and affordable repairs. We believe in clear communication, quality workmanship, and treating every customer like family.

When you choose to have your vehicle repaired by us, you’re supporting a local family — not a big corporate store. Your support truly means everything to us.

Natalie Lorenz - Owner (The Real Boss)

The "Real Boss" of Lorenz Auto Care, Natalie. She takes care of scheduling and communicating with the customers.
The "Real Boss" of Lorenz Auto Care, Natalie. She takes care of scheduling and communicating with the customers.

Natalie helps keep Lorenz Auto Care running smoothly behind the scenes. Along with handling scheduling, customer messages, and day-to-day organization, she brings a strong background in public service as a firefighter/EMT and 911 telecommunicator. That experience shows in how she handles customers—calm under pressure, detail-oriented, and focused on helping people when they need it most.

She’s often the one making sure customers are taken care of quickly and nothing slips through the cracks, helping turn a stressful breakdown into a simple, straightforward experience. While Ben is out doing the hands-on repairs, Natalie keeps the business side organized and running efficiently.

FAQs

Do you offer mobile service?

Yes! We come to you—home, work, roadside—wherever you need us.

What types of repairs do you do?

Everything from maintenance (oil changes, brakes) to diagnostics and major repairs—including trailers.

Can I supply my own parts?

You can! Just keep in mind—there’s no warranty on customer-provided parts, and additional labor may apply if there are issues.

What areas do you service?

We’re based in Delaware and serve surrounding counties (Marion, Morrow and Franklin)—just message us to confirm your location!

How soon can you get me in?

We try to offer same-day or next-day service whenever possible depending on availability and parts.

What forms of payment do you accept? 

We accept cash, card, and digital payments for your convenience.

 

Service Area

Currently Serving:

  • Marion County

  • Morrow County

  • Delaware County

  • Franklin County

Client Reviews

Highly, highly recommend Lorenz Auto Care!
It’s hard to find an honest, reliable mechanic these days, and the fact that they’re mobile makes the experience even better! Ben provided amazing service at an affordable price and replaced all my brakes and rotors quickly and efficiently — right in my own driveway.
If you’re looking for quality work, fair pricing, and a trustworthy local family-owned business, Lorenz Auto Care is the one to call! Thank you again for making the process so easy and stress-free
-Kelly H.
Lorenz Auto Care provided exceptional service from start to finish. Their pricing was incredibly fair and transparent, but what really stood out was the communication—I was kept in the loop the entire time. To top it off, the turnaround was fast, getting me back on the road much sooner than expected. Highly recommended!
-Aleah L.
Ben is professional, trustworthy and an expert in his field. He is very accommodating with scheduling and got us in and out quickly! Pricing is very fair. We will be using Lorenz Auto Care in the future and recommending them to everyone!
-Victoria A.
We had an awesome experience with Lorenz Auto. They reached out when we put a request on FB for help servicing the axels on a horse trailer we bought used. Without knowing the service records on the trailer, we did not know what to expect.

 Ben came out to our place within a couple days, took the time to introduce himself and his business, and explain the service and inspection process. He could have easily told us a number of things were wrong but instead, stuck with the original quote and told us everything else was in good shape. 

Natalie’s communication for appointment set up was great, and the pricing was very fair, especially for onsite service. Looking forward to using them for our next needs.
-Matt K.
Ben did a great job replacing all 6 spark plugs on my 2013 Honda Odyssey. Quick service, fair pricing, clear communication. 10/10 would highly recommend.
-Michael M.
Priced super fairly. They come to you which is SUCH a convenience. Quick to respond and treat you like family
-Elizabeth G.

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